Help

New to Reps? Start with getting started.

For anything not answered below, write to [email protected]. Support mail is read by the person who builds the app.

Using the app

• Someone sent me a .reps file. How do I open it?
• How do I send a deck to a classmate?
• How do I move a card to a different subject?
• What happens to my cards if I delete a class?
• What are the keyboard shortcuts?
• Can I silence the timer in a library?
• How do I put a photo on a card?

Studying and scheduling

• I skipped a week. What happens to my backlog?
• How many cards a day do I need before my exam?
• Can I pause reviews while I am away?
• Why did that card come back in the same session?
• Can I review cards before they are due?
• How many new cards a day should I add?
• What is a leech card?

Sync, devices and data

• My cards are not showing up on my other device
• I got a new phone. How do I move my decks?
• Can two people use Reps on one iPad?
• What is stored, and where?
• Can I get back something I deleted?
• Why is my streak different on my iPad?
• What happens if I edit the same card on two devices?

Understanding how it works

• How spaced repetition works
• The SM-2 algorithm, in plain English
• How to write flashcards that actually work
• What active recall is, and why it works

Requirements

iPhone, iPad and Mac. iOS 14 or later, macOS 10.15 or later. The Mac build runs natively on Apple Silicon and Intel. One Universal Purchase covers all three, and Family Sharing is supported.

Reporting a problem

Include your device, your OS version, and what you did immediately before the problem appeared. Those three things resolve most reports on the first reply.